Head of Global Employee Experience, Culture, & Listening

募集要項
Job Profile Summary
・Leads the global design and implementation of an employee experience (EX), culture, and listening strategy and develops related programs in accordance with Daiichi Sankyo People Philosophy Partners with senior leadership, HR teams, and other key stakeholders to create and implement initiatives that promote an engaged and high-performing workforce
・Provides oversight and guidance to EX, culture, and listening leads, ensuring global consistency where optimal to do so
・Is a member of the leadership team of the Head of Global Total Rewards & Well-Being and acts as a key advisor to Global HR Leadership Team on EX, culture, and listening related matters
・Scope of role includes DSE, DSI, DSJ, and may include other regions/management units as needed to reflect changes to the business model


Responsibilities

Strategic Leadership
・As a member of the Global Total Rewards & Well-Being Leadership Team, contribute to the development of the Global Total Rewards and Well-Being strategy, policies and processes and define an EX, culture, and listening strategy that underpins this
・Develop and execute a comprehensive global employee experience, engagement, and culture strategy aligned Global Total Rewards & Well-Being strategy in support of the company’s vision and goals
・Provide strategic direction and thought leadership on employee experience, engagement, and culture initiatives
・Partner with the Head of Global Total Rewards & Well-Being and other senior leaders to integrate employee experience into broader HR and organizational strategies
 
Program Design and Management
・Partner with Regional EX, Culture, and Listening Leads to:
　o   Develop and implement global employee experience, culture, and listening frameworks, policies, and standards and priorities (see details for each below)
　o   Ensure that EX, culture, and listening programs are inclusive and meet the needs of a diverse workforce
・Ensure ongoing partnership with HR teams, legal, finance to consider the total rewards offering and ensure cohesive EX, culture, and listening program planning and delivery
・Manage relationships with external vendors/partners that support the delivery of programs and maintain global preferred supplier lists
・Collaborate with Human Resource Information System (HRIS) team to define / implement program functionality requirements for global HRIS
 
　Employee Experience
・Develop, recommend and align frameworks, policies, standards and priorities on employee engagement, creating initiatives to drive employee connection and improve engagement
・Utilize data and analytics to measure and track employee engagement levels, identifying areas for improvement
・Create end-to-end employee experience journeys, from post-onboarding to offboarding, ensuring touchpoints align with organizational values and lead initiatives to enhance engagement and productivity throughout the employee lifecycle
・Partner across HR to shape the employee experience in line with HR and company objectives
・Develop programs and materials to help employees understand the Daiichi Sankyo employee value proposition
 
　Employee Listening
・Lead the development, design and implementation of programs to collect and analyze data through employee surveys, focus groups, and technology, and other listening mechanisms and the evaluation of HR programs to understand employee sentiment and holistic employee experience
・Analyze and leverage listening/feedback data to identify trends and insights, provide actionable recommendations to senior leadership; work with respective HR teams and business stakeholders to address issues and take advantage of opportunities
・Foster a culture of continuous learning and improvement by leveraging employee feedback to drive positive change
・Monitor and evaluate the effectiveness of listening programs and make necessary adjustments to enhance impact
 
　Culture
・Develop programs to shape, maintain, and evolve the organizational culture to align with the Daiichi Sankyo’s values, mission and goals
・Equip leaders and managers with tools and training to reinforce cultural values and promote a positive employee experience
・Act as a cultural steward during organizational transitions or crises
 
Market Analysis and Benchmarking
・Facilitate benchmarking and market-related research on EX, culture, and listening and determine necessary policy/program changes to continuously enhance Daiichi Sankyo’s offerings
・Define and track metrics for EX, culture, and listening programs at the global and regional level to measure effectiveness, understanding, and perceived value to employees
 
Compliance and Governance
・Ensure all EX, listening, and culture programs and initiatives comply with local, regional, and global regulations
 
Leadership and Team Development
・Provide guidance and direction to EX, culture, and listening leads, managing escalations and driving consistency across programs and regions
・Lead Global EX, Culture, & Listening Team members, supporting them in achieving their goals, creating a positive work environment, encouraging motivation and performance, developing their skills and managing conflict
Allocate and manage the budget and human resources in Global EX, Culture, & Listening Team


Travel Requirements
・25% travel is expected, but actual amounts can vary depending on business priorities

必要な経験・スキル
Professional experience & education
・Bachelor’s degree (required)
・Master’s degree (preferred)
・10 or more years of relevant experience in employee experience and culture or alternative relevant experience (required)
・4 or more years of:
　o   Experience in employee listening (required)
　o   Experience managing complex project delivery in global/multicultural collaboration (preferred)
　o   Experience managing direct reports (preferred)
　o   Experience developing and implementing EX, culture, and/or listening strategies and programs (preferred)
　o   Technical knowledge of EX, culture, and listening trends and processes (required)
　o   Understands latest EX and listening technology and systems (required)
　o   Experience in EX, culture, and/or listening for pharma and/or bio-tech companies (preferred)
　o   Proven success in supporting rapid organizational growth through effective EX, culture, and/or listening programs (preferred)
　o   Knowledge of best-class EX, culture, and/or listening practices in key industry groups (preferred)
　o   Use of data analytics to monitor and predict EX, culture, and/or listening future needs (preferred)
　o   Business fluent English & Japanese (required)
　o   German would be a plus (preferred) 

Personal skills
Core skills for all leadership roles
・Role models Core Values and Core Behaviors
・Effectively aligns individuals and key stakeholders with differing viewpoints to organizational goals and decisions
・Places a high priority on developing others, through coaching, feedback, exposure, and stretch assignments
Specific level of personal skills for job (completed by HR)
・Broad and comprehensive understanding of concepts and principles within own discipline and knowledge of these elements in other disciplines
・In-depth understanding of how own organization subfunction integrates within the organization function and commercial awareness
・Management responsibility through subordinate managers
・Evaluates situations using multiple sources of information
・Developed communication skills, ability to negotiate mainly internally and often at higher levels


Note
•For this job, the recruitment process will be carried out in collaboration with our US affiliate company (DAIICHI SANKYO, INC.) and German affiliate company (DAIICHI SANKYO EUROPE GmbH). Therefore, we will share your application documents with our affiliates in the US and Germany. Those who enter will be deemed to have consented to sharing their application documents.

※本案件は上記US、EUのグループ会社と協働し、共通のタイムラインで採用活動を実施します。そのため、候補者の方にはエントリー後、一定にお待ちいただくことがあり得ますことをあらかじめご了承ください。


給与
経験・能力を考慮し、当社規定により算出します。

昇給・賞与
昇給：年1回 賞与：年2回（7月、12月）

福利厚生
各種社会保険、社宅制度、財産形成支援制度、自己啓発支援 等

休暇
年次有給休暇、リフレッシュ休暇、育児休業制度、介護休業制度、ボランティア休暇 等

諸手当
住宅手当、通勤手当、出張・外勤手当、時間外労働手当等

休日
毎週土曜日・日曜日、祝日、会社設定休日（GW・夏季・年末年始）等

勤務地
東京（日本橋・本社）※第一三共グループは2020年4月より敷地内全面禁煙です。また標準就業時間帯は、事業場内外を問わず禁煙となります。

募集人数
若干名

備考
入社時期：応相談
 
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